$12 for all orders in the continental U.S.
$20 for 2 day express shipping in the continental U.S.
Free shipping on US orders over $150
$20 for shipping to Canada
Free shipping on Canada orders over $250
$30 for international shipping
Free shipping on international orders over $250
*We do not ship to P.O. boxes.
*We do not ship to APO/DPO/FPO addresses.
*We do not ship to Russia.
The Motiv Select Shop prides itself on the accuracy and turn around time of our products.
Returns & Exchanges
We accept returns and exchanges within 15 days of delivery. The items must be in new condition, with tags attached, and in original packaging. Please fill out the included form, indicating the reason for the return, and whether you would prefer store credit, a refund, or an exchange.
Return labels are provided with all U.S. shipments. However, customers will be responsible for shipping costs on international returns.
Please indicate on the included return form that you would like to receive store credit for the returned item(s). Once we receive your return a gift card code will be issued via email along with instructions. This code may be used towards the purchase of any available items.
Note that we do not include shipping fees in the gift card amount.
Please indicate on the included return form that you would like a refund for the returned item(s). Once we receive your return a refund will be processed, though it can take some time to go through depending on the form of payment.
Note that we do not include shipping fees in the refund amount.
Please indicate on the included return form that you would like to exchange the returned item(s), as well as which items you wish to exchange them for. If available, the requested products will be shipped to you free of charge.
Note that exchanges may be made for another size or color of the same product, but not for a different product. If you would like a different product, or if you are worried about your desired product selling out, we suggest placing a new order and returning the original for a refund.
International Returns & Exchanges
On your commercial invoice, please mark the return shipment as “9801 – US GOODS RETURNING”.
Items purchased using a promotional discount code may only be returned for store credit.
Final Sale Items
Products marked as final sale cannot be returned or exchanged.
Note that returned product must be in new condition, unworn, and with original packaging to qualify for store credit.
Motiv Co. is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. Themotivco.com will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.
Unfortunately, no retail location cannot accept returns for purchases made with Themotivco.com. Products purchased online must be shipped to our fulfillment center at the following address: